Exchange, Return & Cancellation Policy

Texas law and the FTC Cooling-Off Rule do not give a right to cancel a vehicle purchase after signing. All sales are final except for the voluntary exchange program below.

If you are not satisfied, you may exchange your vehicle for another vehicle in our inventory within 3 calendar days of delivery or 300 miles driven, whichever comes first. This is an exchange, not a refund.

To qualify: (a) the vehicle must be returned to 421 Little York Rd during business hours by the buyer named on the contract; (b) it must be in the same condition as delivered, with no new damage, accidents, modifications, aftermarket parts, smoke odor, or pet damage, normal wear excepted; (c) all keys, fobs, manuals, accessories, and temporary tags must be returned; (d) the account must be current and the vehicle free of any lien other than the original lender's; (e) the replacement vehicle must be approved by the same or another lender on terms acceptable to you and us; and (f) the vehicle has not been registered or titled with another state.

You pay or receive the difference in price between the vehicles, plus taxes and fees on the new transaction. Non-refundable charges from the first sale (documentary fee, state title and registration fees already paid, and any third-party product that cannot be cancelled for a full refund) are not credited. Optional products may be cancelled under their own terms.

Vehicles sold "as-is wholesale," vehicles priced under $5,000, commercial or fleet purchases, vehicles bought for export, and vehicles sold to dealers are excluded unless written on your Buyer's Order.

If we deliver a vehicle before a lender approves your contract and no lender approves it on the terms signed, we may cancel the sale under the contract terms. You must then return the vehicle within the time stated, and we will return your down payment and trade-in (or its agreed value if already sold), as the contract and Texas law require. You may also sign a new contract on terms a lender will approve.

No employee can extend these periods verbally. Any extension must be in writing and signed by a manager.